Mac Bluetooth issues
Try these steps in order. Stop if a step does not apply to your device or could risk important data.
- Turn Bluetooth off and back on.
- Restart the Mac and the Bluetooth device.
- Forget the device and pair it again.
- Charge the Bluetooth device.
- Install available macOS updates.
More help: Keep a wired input device available if your only keyboard or mouse uses Bluetooth.
Back up important files before repairs that may affect storage or system settings.