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Internet is slow

Try these steps in order. Stop if a step does not apply to your device or could risk important data.

  1. Restart the modem, router, and computer.
  2. Test another device on the same network.
  3. Use Ethernet or move closer to the router.
  4. Pause large downloads and updates.
  5. Update the Wi-Fi or Ethernet driver.
More help: If every device is slow, the router or internet provider may be the cause.

Back up important files before repairs that may affect storage or system settings.